If you are heading to the Mazuma Stadium, here are some answers to questions you might have.
Do I need COVID-19 certification to attend a match?
From Wednesday 15 December, Covid-19 Certification will become mandatory for entry into settings where large crowds gather – including unseated indoor events with 500 or more attendees, unseated outdoor events with 4,000 or more attendees and any event with 10,000 or more attendees.
As our stadium does not fall into the above, we will NOT be requiring supporters to evidence COVID-19 certification to attend our home matches at this moment in time.
Do I need to take a Lateral Flow test?
As has been our position all season, we would still recommend that for the benefit of both you and fellow supporters around you, that you undertake a lateral flow test no earlier than 48 hours prior to a fixture. Fans are asked not to attend if they are displaying any COVID-19 symptoms.
Where do I get a lateral flow test from?
Lateral flow tests are available for free from your local test centre or pharmacy. You can also order tests here.
I am concerned about attending matches. Is it safe?
All EFL clubs have worked tirelessly to ensure they are ‘fan-ready’ so that supporters have been able to return as safely as possible.
Football is one of the most regulated industries in crowd management and our clubs have huge experience of the operational delivery of football matches.
EFL clubs are following training ground and matchday protocols that have been designed to reflect the current situation - they are flexible enough to ensure we can take the most appropriate measures if required and most importantly keep everyone as safe as possible.
This includes all clubs implementing COVID measures, and requiring fans to comply with a Code of Conduct.
Supporters should ensure they fully understand these guidelines before attending a match and all fans should continue to follow the latest public health guidance.
Fans should not attend EFL matches if they are unwell or if there is any risk they can pass on COVID-19.
The EFL and its clubs will continue to follow the latest Government guidance regarding COVID-19 safety protocols.
What are the entrance requirements?
Ticket holders must agree to follow the conditions set by:
- Ticketing terms and conditions
- Supporter Code of Conduct
- Ground Regulations
The Supporter Code of Conduct sets out COVID-19 regulations and behaviours that supporters must follow to help keep everybody safe on matchday.
See: CODE OF CONDUCT
If you are booking on behalf of others, you must also ensure they are aware of the regulations and are able to comply with the terms.
Inside the stadium
Do I need to wear a face covering?
From Friday 10 December, and in line with Government guidance, all supporters aged 11 and over will be required to wear a face covering when located in indoor areas, other than when eating or drinking, or where exempt.
Face Coverings are required when entering indoor areas of the stadium, such as Main Reception, Club Shop, Turnstiles to indoor concourses in the seated areas. Face coverings should be worn at all times in indoor settings unless eating or drinking.
Terraced areas of the stadium are all outdoor locations. The stadium bowl is an outdoor location and so face coverings are not mandatory in this area. However, internal concourse areas, hospitality lounges and bars are indoor settings so face coverings should be worn in these areas.
We recommend that all spectators take a Covid-19 test before attending the stadium and we strongly encourage all spectators to get vaccinated if they have not already done so.
What other rules or guidance are supporters expected to follow?
Supporters are asked to:
- Follow the Supporter Code of Conduct
- Remember your face covering
- Wash your hands or use sanitiser regularly
- Be considerate of others and help to keep everyone safe
- Only occupy your designated seat
- Adhere to stadium signage
- Follow any instructions issued to you by stewards or other stadium staff